This document is an electronic record in accordance with the provisions of the Information Technology Act, 2000, and applicable rules relating to electronic records in India.
This electronic record is generated by a computer system and does not require physical or digital signatures.
This document is published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, requiring publishing of rules, regulations, privacy policy, and Terms of Use for access or usage of the website.
Defeur Luxury is the owner and operator of the website:
USER AGREEMENT
Please read these Terms of Use carefully before accessing or using this website.
By accessing, browsing, registering, or purchasing products from this website, you agree to be bound by these Terms and Conditions.
These Terms govern:
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Use of the Defeur Luxury website
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Purchase of products through the website
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Policies referenced within this document
Defeur Luxury reserves the right to update, modify, or revise these Terms at any time without prior notice. Updated Terms shall become effective immediately upon publication.
Continued use of the website constitutes acceptance of revised Terms.
If you do not agree with these Terms, please discontinue use of the website immediately.
IMPORTANT DISCLAIMERS
Defeur Luxury and its affiliates do not guarantee uninterrupted or error-free operation of the website.
While reasonable security measures are implemented:
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Information may be processed through third-party service providers including payment gateways, logistics partners, analytics tools, and hosting providers.
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Such third parties may store or process data outside your jurisdiction.
Defeur Luxury shall not be liable for:
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Cyber-attacks, hacking attempts, malware, or system failures
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Technical disruptions beyond reasonable control
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Unauthorized access caused by third-party failures
These disclaimers apply alongside all limitations mentioned in this Agreement.
MEMBERSHIP ELIGIBILITY
To use this website or create an account, you must be legally competent to enter into a contract under the Indian Contract Act, 1872.
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Individuals below 18 years may use the website only under supervision of a parent or legal guardian.
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Defeur Luxury reserves the right to suspend or terminate accounts violating eligibility requirements.
ACCOUNT & REGISTRATION RESPONSIBILITIES
When creating an account, you agree that:
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Login credentials must remain confidential.
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You are responsible for all activities conducted through your account.
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Information provided must be accurate and complete.
Defeur Luxury reserves the right to suspend or terminate accounts containing false or misleading information.
ELECTRONIC COMMUNICATIONS
By using the website or contacting Defeur Luxury electronically, you consent to receive:
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Order confirmations
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Transactional emails
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Customer support communication
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Service notifications
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Limited promotional communication
Users may opt out of marketing communication as described in the Privacy Policy.
USE OF PRODUCTS & SERVICES
Products sold on DefeurLuxury.com are intended for personal use only.
Commercial resale, redistribution, or unauthorized marketplace selling without written permission is prohibited.
Due to the hygienic and personal-use nature of car perfumes and fragrance products:
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Opened or used products are non-returnable.
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Returns are accepted only in verified cases of transit damage, leakage, or incorrect product delivery.
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Customers must report issues within 24 hours of delivery with supporting images or videos.
Defeur Luxury may contact customers via phone, WhatsApp, or email regarding order updates or customer support.
FEES & PAYMENTS
Website access and account registration are free.
Customers agree to pay:
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Product price
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Applicable GST
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Shipping or handling charges (if applicable)
Failure of payment authorization may result in:
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Order cancellation
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Shipment hold
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Account restriction
Legal remedies available under Indian law may apply where necessary.
ACCEPTABLE WEBSITE USE
Users agree NOT to:
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Upload unlawful, abusive, defamatory, or misleading content
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Violate intellectual property rights of Defeur Luxury
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Attempt fraud or illegal transactions
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Copy, reproduce, or misuse website content, branding, or trademarks
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Use bots, scraping tools, or automated systems affecting website performance
Violation may result in account termination and legal action.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Defeur Luxury shall not be liable for:
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Indirect or consequential damages
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Loss of profits, goodwill, or business opportunity
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Data loss or service interruption
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Emotional or financial damages arising from website usage
INDEMNIFICATION
You agree to indemnify and hold harmless Defeur Luxury, its owners, employees, partners, and affiliates against any claims or losses arising from:
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Breach of these Terms
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Violation of applicable laws
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Misuse of website services
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Infringement of third-party rights
DISPUTE RESOLUTION
Defeur Luxury aims to resolve disputes amicably.
Customers may contact:
Reasonable efforts will be made to resolve concerns prior to legal proceedings.
INTELLECTUAL PROPERTY RIGHTS
All website content including:
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Logos
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Product designs
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Images
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Text
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Branding elements
are the intellectual property of Defeur Luxury and protected under applicable intellectual property laws.
For infringement complaints, contact:
GOVERNING LAW & JURISDICTION
GRIEVANCE OFFICER
In accordance with applicable IT Rules:
Grievance Officer – Defeur Luxury
Email: contact@defeurluxury.com
Complaints shall be:
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Acknowledged within 36 hours
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Resolved within 30 days, wherever feasible
GENERAL PROVISIONS
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These Terms do not establish partnership or agency.
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Invalid provisions shall remain severable.
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Defeur Luxury may assign rights without prior notice.
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Continued website usage indicates acceptance of updated Terms.
PRODUCT DISCLAIMER
Defeur Luxury car perfumes contain fragrance oils and aromatic compounds.
Users are advised to:
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Use products strictly as instructed
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Avoid direct skin or eye contact
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Keep away from children and pets
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Ensure proper ventilation inside vehicles
Individual sensitivities may vary.
Defeur Luxury shall not be liable for reactions caused by improper usage, accidental exposure, or failure to follow instructions.
